ProductMix enables you to collect, manage, and prioritize customer feedback so you can build the features that matter most.
Feedback forms
Gather valuable customer insights with customizable feedback forms designed to understand their needs, preferences, and pain points.
Customizable widgets
Streamline your feedback process with customizable widgets that seamlessly integrate with your website or app, making it easy for users to share their thoughts.
Feedback scoring & prioritization
Leverage advanced scoring and prioritization features to identify the most critical and impactful ideas and feedback, ensuring that you focus on the ideas that matter.
Chatbot, slack, and other Integrations
Collect ideas & feedback through seamless integrations with popular platforms like Intercom, Slack, Github and more, enabling you to gather insights from multiple touchpoints.
Customizable templates
Save time and maintain brand consistency with a wide range of professionally designed templates for feedback forms, surveys, and announcements, easily customizable to match your unique style.
ProductMix offers multiple methods to gather valuable customer feedback:
Provide a dedicated space for customers to share their ideas, suggestions, and feedback through a personalized portal, fostering a sense of community and facilitating open communication.
Collect customer feedback directly from support chat sessions using ProductMix’s Intercom integration (with more chatbot integrations coming soon), streamlining the process of capturing insights.
Simplify feedback collection from emails or websites with the our Google Chrome browser extension, which allows you to send any highlighted text in your browser directly to your account with a single click.
Incorporate user interviews, experimentation, and product research into your feedback loop by adding the results to ProductMix, ensuring that these valuable insights are part of your validation and implementation process.
ProductMix makes it easy for team members to contribute and discuss customer feedback, ensuring that all valuable insights are considered in the product development process. With the Slack integration, collecting ideas from your team members via any channel is a breeze.
Gain a competitive edge by automatically tracking your competitors’ strategies and identifying growth opportunities. ProductMix helps you stay informed about their:
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